Claim compensation if your flight's delayed or cancelled
You might be able to get compensation if your flight was:
leaving from the UK – it doesn’t matter which airline it was with
leaving from the EU, Iceland, Norway or Switzerland - it doesn't matter which airline it was with
arriving in the UK and was with a UK or EU airline
arriving in the EU and was with a UK airline
When to contact the airline
Contact the airline if these don't apply to you - for example, because you flew from New York to Los Angeles, or to Europe on a Qantas plane. What you’ll be entitled to will depend on the airline, and the countries you left...