Problem with a car repair
If you’ve had a problem with a car repair or service, the best thing to do is negotiate with the garage to work out the best solution.
If your negotiations don’t work, you can take further action to get your problem resolved.
Always ask your garage what they can do to help before you spend any extra money on hire cars or travel. For example, they might be able to offer you a courtesy car. A court isn’t likely to award you money if the garage offers services that you didn’t take advantage of.
It’s a good idea to keep a record and receipts of any extra money you have to pay for travel while...